Delete your Sprout data.
You can request deletion of your Sprout account and all data associated with it at any time, whether you signed in with Google, Facebook, Microsoft, or an emailed sign-in link.
How to request deletion
Email info@getsprout.ing from the email address associated with your Sprout account, with the subject line “Delete my data.” We'll confirm your identity against that account and process your request within 30 days.
What gets deleted
Once processed, we permanently delete:
- Your account and sign-in information
- Your family profile, including any children's information (names, birthdays/due dates, gender)
- Sprout AI conversation memory stored for your account
- Uploaded room photos and generated nursery designs
- Your Sprout Closet subscription and shipping address
We may retain a limited record of billing history (e.g. past invoices) where we're legally required to for tax or accounting purposes, and any active subscription will be canceled as part of this process rather than left to bill again.
If you signed in with Facebook
Removing Sprout from your Facebook account (Facebook Settings → Apps and Websites) stops Sprout from receiving any further information from Facebook, but doesn't by itself delete data we already have — use the email instructions above to request that.
See our Privacy Policy for more on what we collect and how we use it.